Delivery and Returns Information
Delivery
We try to send all stocked items within 2 working days (UK mainland) of ordering. (Where possible)
Orders dispatched on a Friday delivery will be delivered on a Monday.
We have most items ex-stock, however, in some cases this is not possible and we have to order the item. Any delays will be notified by email, fax or telephone.
Delivery is charged at the following:
UK Mainland Only
All orders over £150 (Ex VAT) – Free Carriage
All orders under £150 (Ex VAT) - £9.95 (Ex VAT)
Non UK Mainland (Channel Islands / Northern Ireland / Scottish Islands)
Please call or email info@sphygiene.co.uk for delivery charges
Europe
Please call or email info@sphygiene.co.uk for delivery charges
Worldwide
Please call or email info@sphygiene.co.uk for delivery charges
Returns
Goods may be returned if unused and in saleable condition using the following procedure:
Please send an email stating the reason for return to info@sphygiene.co.uk you will be sent an email containing a returns reference number and details of the returns procedure.
Please note that if returned goods are not received in good condition, a refund may not be issued.
Please note a re-handling charge will be applied on any returned goods that are not faulty / damaged.
Please allow up to 28 days for your refund.
All goods should be checked within 48 hours of delivery any discrepancies or damage should be reported in writing.